Privacy Policy

Furor Jackets operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Furor Jackets is powered by Shopify, which enables us to provide these Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase through our Services or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs with respect to the collection, processing, and disclosure of your personal information.

By using our Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

We may collect the following categories of personal information depending on how you interact with our store and Services:

  • Contact details: name, billing address, shipping address, phone number, email.

  • Financial information: debit/credit card numbers, payment method, transaction details.

  • Account information: username, password, preferences, saved settings.

  • Transaction history: products viewed, cart activity, wishlist, purchases, returns, and cancellations.

  • Communications: details you provide when contacting customer support.

  • Device information: IP address, browser type, device identifiers.

  • Usage information: how you navigate, interact, and use our Services.

How We Collect Personal Information

We may collect personal information:

  • Directly from you when you place an order, create an account, or communicate with us.

  • Automatically through cookies, tracking technologies, and device data when you use our Services.

  • From service providers (e.g. Shopify, payment gateways, shipping partners).

  • From third-party partners (e.g. advertising, analytics).

How We Use Your Information

We use your personal information for:

  • Providing & improving Services: processing payments, fulfilling orders, shipping, returns, and tailoring your shopping experience.

  • Marketing & promotions: sending special offers, product updates, and displaying relevant ads.

  • Security & fraud prevention: ensuring secure payments, detecting fraudulent activity, and protecting customer accounts.

  • Customer support: responding to inquiries and maintaining our relationship with you.

  • Legal compliance: fulfilling obligations under applicable laws.

Disclosure of Personal Information

We may share your information in the following cases:

  • With Shopify and service providers (shipping, payment processing, IT, analytics).

  • With marketing partners for advertising purposes (subject to your rights).

  • With affiliates or business partners within our corporate group.

  • In legal or regulatory matters (e.g. compliance with subpoenas or law enforcement requests).

  • In connection with business transactions such as mergers or acquisitions.

Shopify Relationship

Our Services are hosted on Shopify, which also processes personal information to provide a secure and smooth shopping experience. To learn more, please review Shopify’s Privacy Policy.

Children’s Data

Furor Jackets does not knowingly collect information from children under the age of majority in your jurisdiction. If you believe your child has provided personal data, please contact us immediately to request removal.

Security & Retention

We implement industry-standard security measures to protect your data. However, no method is 100% secure.

Your information is retained only as long as necessary to:

  • Provide Services,

  • Comply with legal obligations, or

  • Resolve disputes.

Your Rights & Choices

Depending on your location, you may have the right to:

  • Access and receive a copy of your data.

  • Request correction or deletion.

  • Opt out of targeted advertising and marketing communications.

  • Restrict or object to processing under certain conditions.

You may also unsubscribe from marketing emails anytime using the link provided in our messages.

International Transfers

Your data may be processed outside your country of residence, including in the USA and other regions. Where applicable, we rely on lawful transfer mechanisms such as Standard Contractual Clauses.

Updates to This Policy

We may update this Privacy Policy to reflect changes to our practices, technology, or laws. Updates will be posted here with a revised “Last Updated” date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

📧 support@furorjackets.com
📍 131 Brighton Road, South Croydon, ENG, CR2 6EF, GB

For the purpose of applicable data protection laws, Furor Jackets is the data controller of your personal information.